Everything your pet business needs.
No fluff. No features you'll never use. Just the tools that save time and keep clients coming back.
NO-SHOWS & SCHEDULING CHAOS
Smart Scheduling
Your calendar is the heart of your business. ZendPaw gives you a visual calendar built specifically for pet businesses — not adapted from a hair salon app. Book appointments in seconds, track their status from pending to completed, and let automated reminders do the follow-up work.
- Visual calendar with day, week, and month views
- Appointment status tracking: Pending → Confirmed → Completed
- Automated reminder emails in English or Spanish
- Mobile-optimized — manage your schedule from your phone
REPEATED QUESTIONS & LOST HISTORY
Client & Pet Records
Every groomer has experienced it — a client walks in and you can't remember which dog is allergic to what, or when they last came in. ZendPaw keeps complete records for every client and every pet, accessible in one tap.
- Client profiles: name, email, phone, notes
- Pet profiles: breed, weight, age, service history, special notes
- Full appointment history per client and per pet
- Soft delete — records are preserved, never lost
MISSED APPOINTMENTS & NO COMMUNICATION
Automated Email Reminders
No-shows cost the average grooming salon over $15,000 per year. ZendPaw automatically sends reminder emails to your clients before their appointment — in English or Spanish, depending on their preference. Set it once, let it run.
- Automatic reminders sent at your configured time window
- Bilingual — English for US clients, Spanish for LATAM clients
- Sent from your business name so clients recognize it
- Each reminder marked as sent — no duplicates
LAST-MINUTE CANCELLATIONS
Cancellation Policy Management
Last-minute cancellations hurt. ZendPaw lets you set configurable cancellation policies per service and track deposit status on every appointment — held, refunded, or forfeited. You decide the rules. ZendPaw keeps the record.
- Per-service cancellation policies: None, Flexible, Strict, or Full Prepay
- Deposit tracking per appointment: Held, Refunded, or Forfeited
- Cancellation window configuration per service
- Full history of cancellations and no-shows per client
NO VISIBILITY INTO YOUR BUSINESS
Business Reports
You can't grow what you can't measure. ZendPaw gives you a clear view of your business performance — revenue, appointment completion rates, your best-performing services, and new client growth. Solo plan includes current month reporting. Salon and Premium unlock 90-day and full-year views.
- Revenue tracking with monthly chart
- Completed vs. cancelled vs. no-show breakdown
- Top services by volume and revenue
- New client count per period
FULL COMPARISON
See what's included.
Every feature, all tiers. No small print, no asterisks.
| Feature | Solo $39/mo | Salon $89/mo | Premium $139/mo |
|---|---|---|---|
| Scheduling | |||
Appointment calendar (daily, weekly, monthly) | |||
Appointment status lifecycle (Pending → Confirmed → Completed) | |||
Staff assignment per appointment | |||
Multi-location management | |||
| Services | |||
Services | Up to 15 | Unlimited | Unlimited |
Per-service cancellation policy & deposits | |||
| No-Show Protection | |||
Deposit tracking & payment links | |||
No-show & cancellation tracking | |||
Configurable cancellation policies | |||
| Clients & Pets | |||
Unlimited client & pet profiles | |||
Client 360 view (history, spend, notes) | |||
| CRM | |||
Leads / prospects pipeline | |||
Lead source tracking (web, Facebook, Instagram) | Soon | ||
Follow-up reminders & overdue alerts | |||
| Team & Staff | |||
Staff members | 1 | Up to 10 | Unlimited |
Commission tracking per groomer | |||
Online booking page | |||
Role-based access control Full, Standard & Limited access levels | |||
Activity log 30-day retention | |||
| Reporting | |||
Report history | Current month | Last 90 days & yearly | Full history |
Revenue & appointment reports | |||
Staff & commission reports | |||
| Support | |||
Email support | |||
Onboarding call with founder 30-min Zoom to get you running | |||
Priority support | |||
Dedicated onboarding specialist | |||
FAQ
Questions? We have answers.
Yes. No contracts, no lock-in. Cancel from your account settings at any time. Your data is yours — you can export it before you go.
Yes — ZendPaw was built for both the US and Mexican markets. Full Spanish interface, MXN pricing, and reminder emails in Spanish. It's not a translation. It's built bilingual from day one.
20 minutes. Add your services, set your hours, and you're live. If you can use WhatsApp, you can use ZendPaw. And if you get stuck, we set it up with you personally.
Your data is preserved for 30 days after cancellation. During that time you can export everything. After 30 days it's permanently deleted.
Yes. You start with a 14-day free trial. Enter your card to begin — you won't be charged until the trial ends, and you can cancel anytime before then.
Ready to run your pet business without the chaos?
Join the groomers already using ZendPaw.
14-day free trial · Cancel anytime